Tunnelcraft Policies

Privacy Policy

Last Updated: January 2026

Introduction

Tunnelcraft Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide to us through our website: https://tunnelcraft.co.uk/.

Data Controller

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is Tunnelcraft Ltd, Ground Floor, Sidney House, Christy Close, Southfields Business Park, Basildon, Essex, SS15 6TN. Our Company Registration Number is 02728757. You can contact us regarding privacy matters at info@tunnelcraft.co.uk.

Information We Collect

We may collect and process several types of data. This includes Contact Form Data, which is the information you provide by filling in the contact forms on our site such as your name, email address, phone number, and the content of your message. We also collect Recruitment Data if you use our work registration or CV upload features, including your professional history. Additionally, we collect Analytical Data regarding your visits to our site, including traffic and location data via Google Analytics.

How We Use Your Information

We use the information held about you to respond to inquiries submitted through our contact forms and to process applications for work or apprenticeships. We also use this data to improve our website, ensure content is presented effectively for your device, and maintain the overall security of our website.

Cookies and Tracking

Our website uses cookies to distinguish you from other users. We use Google Analytics to understand how visitors interact with the site; this data is aggregated and does not personally identify you. We use the CookieYes banner to manage your consent preferences, and you can adjust these settings at any time via the banner. Our WordPress platform also uses essential cookies for basic functionality.

Processing

We process your data under specific legal bases. This includes Consent, granted when you opt-in via our cookie banner or submit a form. It also includes Contractual necessity, when you provide information as part of a potential employment or service inquiry. Finally, we process data for Legitimate Interests to improve our services and protect our website.

Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with service providers who assist in our business operations, such as website hosting and IT support, as well as with Google for analytics purposes. We may also share data with legal authorities if required by law.

Data Security and Retention

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We retain your data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to request access to your personal data, request correction or erasure, or object to the processing of your data. You also have the right to request the transfer of your data or withdraw your consent at any time. To exercise these rights, please contact us at info@tunnelcraft.co.uk.

Changes to This Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy practices.